How to quickly use the App and communicate smoothly

Dickens Hearing aids are easy to operate. 

Firstly, you need to download the app on your mobile phone, and then follow the instructions to connect the hearing aids to the mobile phone.

The download method and how to connect the mobile phone after downloading are presented in both graphic and video forms below.

You can choose the way you prefer.

Download the App

Use your mobile phone to scan the QR code below to download the APP

Please note that Apple mobile phones and Android mobile phones require different download paths

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Use your phone to scan the QR code in the picture

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Use your phone to scan the QR code in the picture

Easy Operation of Connecting Bluetooth on Android Phone/Iphone


There are five steps in the operation guide.

Taking Android or Apple mobile phones as an example, the operation of Bluetooth connection for mobile apps will be demonstrated.

The whole process is simple and fast, and it’s also very convenient for the elderly to use.

step 01

Remove the hearing aid from the charging case and wear it properly.

Please make sure that the hearing aid is fully charged before using it. 

If you find that the battery is running low, you can let the hearing aid be charged for a while first.

step 02

Turn on the device’s Bluetooth search & connect “TO01″on Iphone (headphone shape on Android phone).

The Bluetooth of mobile phones in different versions varies slightly.

The Dickens hearing aids are equipped with the most advanced Bluetooth interfaces and can be compatible with the Bluetooth of most mobile phones. 

step 03

(Android Phone) After headphone shape “TO01″Bluetooth connected, click the setting icon to check.

At this stage, you are already close to successfully connecting the hearing aid to the mobile phone.

After connecting to the mobile phone, please also pay attention to adjusting the volume to an appropriate level.

step 04

(Android Phone) Check and make sure the “Call audio”and “Media audio”be opened.

You can also operate it by referring to the product user manual or watch the operation video that follows.

We believe that everyone should be able to enjoy the convenience brought by science and technology.

step 05

Answer/end/reject a call can be done on hearing aids or your device. Adjust volumes only on device.

Video operation guide

There is a video operation guide for over-the-counter (OTC) hearing aids that lasts about one minute.

You can watch the video operation first and then carry out the Bluetooth connection of the hearing aids according to the guide.

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