The more you know, the more you trust.

Our Services

We don’t just deliver the products to you. Instead, we offer comprehensive pre-sales, during-sales and after-sales services. The content in the corresponding sections has been carefully prepared and is very convenient to use.

Video

We've created a series of excellent videos to help you quickly learn how to use the product , connect it to the mobile app, and what accessories come with the product.

Download

Regarding the product catalog, user manuals, and APP download links, they are all gathered in this section and you can access them freely.

APP

The Bluetooth connection of the APP is extremely simple.
It can be done in just a few steps. We have illustrated guides and video tutorials for users to refer to conveniently.

FQA

If you want to learn more about product information, industry information, and so on, you can refer to this part of the content. you'll benefit a lot from it.

Frequently Asked Questions

Here are the answers to some frequently asked questions. For more information, feel free to contact us.

Do you provide OEM and OEM Service?

As a hearing aid specialist and professional manufacturer, we are willing to provide the OEM/OEM service for any customers, we can customize the package, User manual for customers, and print the customer’s LOGO for bulk orders by free.

What is your lead time and shipping way for orders?

We have the quick delivery with 1-2 days for regular samples,3-5 days for order less 100pcs,7-10 days for order less 1K pcs, and it is about 3-4 weeks for 3K-5K pcs. We can ship your order by Air of DHL, TNT,UPS, FedEx or by Sea.

How many of hearing aids you can make each month?

We have the producing capacity enough for any of your order with 4 production lines,50000pcs per month,40-50 skilled workers; launch 1-2 units new product per season, make sure 6 models per year.

What is the Warranty and after-service?

We provide 1 year warranty for all hearing aids.
• And there is product cost free for replacement if it’s faulty if the new item you receive.
• There is free materials cost and free repair if the products has physical quality problem as the warranty policy.
• We provide the lifelong after-sales service to all customers, including the durable maintenance and repair support.

Feel Free to Contact us.

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